1. Who we are

“JMD Water Solutions”, “we”, “us” and “our” refer to the business operating this website. We are based in Chandigarh, India.

For privacy questions or requests, contact us using the details at the end of this policy.

2. Information we may receive

The information we receive depends on how you use the website and what you choose to share. It may include:

• Your name, email address and phone number.
• The contents of an enquiry or message you send us.
• Product, installation or service details you choose to provide.
• Basic technical information handled by the website host, such as browser, device, IP address and security or access logs.

3. How we use information

We may use information you provide to:

• Respond to enquiries and requests for product information.
• Discuss installation, repairs, filter replacement or servicing.
• Maintain, secure and improve the website.
• Meet applicable legal requirements and protect our business.

4. Enquiries by email

The enquiry form on this website prepares a message in your email app. It does not submit the form directly to our website. If you choose to send that email, the information you included will be handled by your email provider and delivered to us.

We use the information in that message to respond to your enquiry and provide related customer support.

5. Cookies and embedded services

WordPress, the website host or installed plugins may use cookies or similar technologies for website operation, security and other enabled features. The specific cookies depend on the website’s configuration.

The Contact page may include an embedded Google Map. When the map loads, Google may receive technical information from your browser and process it under its own privacy policy. Google Privacy Policy.

If analytics, advertising, chat or other third-party tools are added, this policy should be updated to identify those services and explain what information they collect.

6. When information may be shared

We may share relevant information with service providers who help operate the website, email or customer support, and when disclosure is required by law. We do not sell personal information as part of our normal business.

Third-party services handle information under their own terms and privacy practices.

7. Retention and security

We keep enquiry information for as long as reasonably needed to respond, provide related support, meet legal obligations and resolve disputes.

We use reasonable safeguards to protect information. No website or method of transmission can be guaranteed to be completely secure.

8. Your requests and choices

Subject to applicable law, you may contact us to request information about personal data we hold about you, ask us to correct or erase it, withdraw consent where processing relies on consent, or raise a privacy concern.

We may need to verify your identity before acting on a request. Contact us using the details below.

9. Children’s information

This website is intended for a general audience and is not designed to knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us so we can review the request.

10. Changes to this policy

We may update this policy when our website, services or applicable requirements change. The latest version will be published on this page with its updated date.

11. Contact us

For privacy questions or requests, contact JMD Water Solutions:

Address: Shop No. 143, Kajheri, Sector 52, Chandigarh 160036, India
Email: jmdrowater@gmail.com
Phone: 98884 08895 / 98886 08895